Privacy
policy.

1. Who we are

Eden and Dane LLC (“Eden & Dane,” “we,” “us,” or “our”) is a Virginia limited liability company providing landscape design and consulting services. Our principal place of business is Great Falls, Virginia.

This Privacy Policy describes how we collect, use, and share information when you visit our website at edenanddane.com or engage us as a client.

2. Information we collect

We collect information in the following ways:

Information you provide directly

• Contact form submissions: Name, email address, phone number, property address, project description, and any additional information you choose to share.
• Newsletter signups: Email address.
• Client engagement: Full contact details, property information, project specifications, and information necessary to deliver design services.
• Shop purchases: Name, billing and shipping addresses, payment information (processed by third-party payment processors, never stored by us), and product preferences.

Information collected automatically

• Usage data: Pages visited, time spent on pages, links clicked, and navigation patterns through our site.
• Device information: Browser type, operating system, device type, and IP address.
• Cookies and similar technologies: Small data files stored on your device. See Section 6 below for details.

3. How we use information

We use the information we collect to:

• Respond to inquiries and provide requested information about our services.
• Deliver design services to clients who engage us.
• Process and fulfill shop orders.
• Send occasional newsletters and updates (only to subscribers who have opted in).
• Improve our website and understand how visitors use it.
• Protect against fraud, abuse, and security threats.
• Comply with applicable law.

4. How we share information

We do not sell your personal information. We share information only in these limited situations:

• Service providers: Trusted third parties who help us operate the business (payment processors, email service providers, hosting providers, analytics services). These providers are bound by confidentiality and use information only as needed to provide their services.
• Project collaborators: For client projects, we may share property and project information with crews, specialists, vendors, and consultants whose participation is necessary to deliver the work. These collaborators are bound by professional confidentiality.
• Legal requirements: If required by law, court order, or to protect our legal rights.
• Business transfers: In the event of a merger, acquisition, or sale of business assets, information may transfer to the successor entity.

5. Data security

We take reasonable measures to protect the information we hold against loss, theft, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is one hundred percent secure. We cannot guarantee absolute security.

6. Cookies and tracking

Our website uses cookies and similar technologies for the following purposes:

• Essential cookies: Required for the site to function (navigation, form submission, security).
• Analytics cookies: Help us understand how visitors use the site so we can improve it. We use privacy-respecting analytics tools.
• Preference cookies: Remember your settings and preferences.

You can configure your browser to refuse cookies or alert you when cookies are sent. Some parts of the site may not function properly without cookies.

7. Third-party services

Our website may include links to third-party websites, services, or features (such as calendar booking via Calendly, social media platforms, payment processors). These third parties operate under their own privacy policies, and we are not responsible for their practices. We encourage you to read the privacy policies of any third-party services you use.

8. Your rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the information we hold about you.
• Correction: Request that we correct inaccurate information.
• Deletion: Request that we delete information we hold about you, subject to legal retention requirements.
• Opt-out: Unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.
• Data portability: Request your information in a structured, machine-readable format.

To exercise any of these rights, please contact us at [email protected].

California residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what categories of personal information we collect about you, the right to delete personal information, and the right not to be discriminated against for exercising your rights. To submit a CCPA request, contact us at [email protected].

European Union and United Kingdom residents

If you are in the EU or UK, you have rights under the General Data Protection Regulation (GDPR) and related laws, including the rights of access, rectification, erasure, restriction of processing, data portability, and the right to object to processing. You also have the right to lodge a complaint with your local data protection authority.

9. Children’s privacy

Our website and services are not directed to children under thirteen years of age. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Data retention

We retain information for as long as needed to deliver services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods depend on the type of information and applicable legal requirements.

11. International transfers

We are based in the United States and our service providers may be located in the United States or other countries. If you are accessing our website from outside the United States, your information may be transferred to, stored in, and processed in countries with different data protection laws than your country of residence.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of the policy. For material changes, we will provide more prominent notice (such as a notification on the website or an email to subscribers).

13. Contact us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Eden and Dane LLC
Attn: Privacy Inquiries
Great Falls, Virginia
Email: [email protected]