Terms of
service.
The terms that govern your use of edenanddane.com, purchases from our nursery and digital shop, and design and consulting engagements with Eden and Dane LLC.
1. Who we are and acceptance of these terms
Eden and Dane LLC ("Eden and Dane," "we," "us," or "our") is a Virginia limited liability company providing landscape design, consulting, and nursery services, based in Great Falls, Virginia. By using edenanddane.com (the "Site"), purchasing a product through our shop, or engaging us for design or consulting services, you agree to these Terms of Service. If you do not agree, please do not use the Site or our services.
2. Nursery and physical product purchases
Live plants and related nursery products are grown and shipped subject to seasonal availability. Shipping typically occurs in defined windows (generally spring and fall) rather than immediately upon order, as noted on product pages and at checkout.
Live arrival guarantee: if a plant arrives damaged or does not survive shipping, contact us within 5 days of delivery with a photo, and we will replace it or refund it.
Shipping restrictions: due to state agricultural regulations, we are unable to ship live plants to certain states. Current restrictions are noted on the nursery and shop pages and are subject to change based on state requirements.
Once a plant leaves our care in good health via a shipping carrier, we are not responsible for outcomes caused by improper planting, care, or conditions at the destination site outside of what is covered by the live arrival guarantee above.
3. Digital products
Digital products (guides, planners, workbooks, and video courses) are delivered electronically after purchase. Because digital products are delivered instantly and cannot be "returned," all digital product sales are final except where a product is materially defective (for example, a corrupted file or missing content), in which case contact us for resolution.
Digital products are licensed for your personal or single-household use. You may not resell, redistribute, or publicly share the files themselves.
4. Design and consulting services
Landscape design, property assessment, and consulting services (including the Productive Property Audit, Living Property Blueprint, Property Intelligence Report, and direct consultations) are provided based on information and site access you provide to us. Recommendations are based on our professional judgment and the information available at the time of the engagement.
We do not guarantee specific yields, survival rates, or financial outcomes from any design recommendation, planting plan, or property analysis. Actual results depend on factors outside our control, including weather, soil conditions, maintenance, and pest or disease pressure.
Fees, scope, and deliverables for custom engagements (such as the Property Intelligence Report or on-site consultations) are set out separately at the time of booking and are governed by those specific terms in addition to this general policy.
5. Pricing and payment
Prices for products and services are listed in U.S. dollars and are subject to change without notice. Payment for nursery and digital products is processed through Shopify at the time of purchase. We do not store your payment card information.
6. Accounts and communications
If you provide your email or phone number (including through our cart save feature or contact form), you may receive order-related communications and, where you have opted in, marketing communications. You can unsubscribe from marketing emails at any time via the link in those emails, and from SMS by replying STOP.
7. Intellectual property
All content on this Site, including text, photographs, designs, and digital product content, is the property of Eden and Dane LLC unless otherwise noted, and may not be reproduced or used commercially without our written permission.
8. Disclaimer of warranties
The Site and our products and services are provided "as is" without warranties of any kind, express or implied, except as explicitly stated in this policy (such as the live arrival guarantee). We do not warrant that the Site will be uninterrupted or error-free.
9. Limitation of liability
To the fullest extent permitted by law, Eden and Dane LLC is not liable for indirect, incidental, or consequential damages arising from your use of the Site, our products, or our services. Our total liability for any claim is limited to the amount you paid for the specific product or service giving rise to the claim.
10. Governing law
These terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles.
11. Changes to these terms
We may update these Terms of Service from time to time. Continued use of the Site after changes are posted constitutes acceptance of the updated terms.
12. Contact
Questions about these terms can be directed to us through our contact page.